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Worker experiences during COVID-19

Construction sites operating during the COVID-19 pandemic needed to ensure they were protecting their workers and minimising the risk of spread of infection.

Worker Feedback Club wanted to help paint a picture of how well the guidance was followed. To do this, we asked workers for anonymous feedback on their experiences, which we published daily.

We collected quantitative data from 350+ workers on 231 sites across 160 UK towns and cities.

A construction workers using hand sanitiser to sanitise his hands

Have hand-cleaning facilities at entrances and exits been provided? If so, are workers required to use them?

A wall clock showing break time

Have staggered start and finish times been introduced to reduce congestion and contact?

A fingerprint scanner on a construction site

Have entry systems that require skin contact (e.g. fingerprint scanners) been removed or disabled?

A sign warning construction workers to maintain social distancing

Has it been possible for workers to sit 2 metres apart from each other whilst eating to avoid all contact?

Construction workers shaking hands

Have you been asked to do any work that requires skin to skin contact?

A pair of used work gloves belonging to a construction worker

Has re-usable PPE been thoroughly cleaned after use and not shared between workers?

Map of the UK with pins showing the location of each site that Worker Feedback Club collected worker sentiment data from

An industry overview of how well construction companies protected their workers

Worker Feedback Club is committed to closing the informational gap between what workers experience on-site and what construction companies are aware of.

Through our surveys of workers on sites around the country, we built a national picture of COVID-19 protection measures during the early stages of the pandemic.


The data we collected enabled:

  • construction companies to understand how their operating procedures compared with the industry 

  • workers to prioritise sites that were responding well to COVID, and understand how their experiences on-site compared with other workers

Speak to us to learn how we can help you understand exactly what's happening on your sites, and how to build workplaces that every worker wants to be part of.

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